Reference

boss01 Legal Terms for Your Account

boss01 Legal terms explain how we handle account access, personal data, wallet records and policy requests in Indonesia.

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Get Help With Legal Account Questions

A clear contact route matters when a Legal question affects your account or wallet record.

Account access If phone verification or a sign-in check prevents access, contact us through the account…
Wallet record query For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Policy request When you want to ask about data access, a correction, account closure or a…
DATA HANDLING DETAILS

How boss01 Applies Its Legal Policy

We keep the Legal process practical: your account record connects identity checks, access events and payment references so we can investigate a specific request rather than rely on…

Personal data

We use account details to administer access, confirm the person making a request and connect activity with the correct profile.

Phone verification

The phone verification step is part of our Legal access control.

Cookies

Cookies can keep a sign-in session, remember a language or device preference and help us understand a technical access problem.

Account security

Keep your password private, sign out on shared devices and check the account path before changing profile details.

Record retention

We retain account, payment-reference and support records only as needed for the stated policy purpose, security checks, dispute handling or…

Request changes

You can ask us to correct an inaccurate account detail, explain a stored record or close your account through the…

Answers About boss01 Legal Access

These Legal answers cover the questions most often raised before an Indonesian account is opened or changed. They explain what we check, how payment records fit into the policy, how to request action and what local access wording means. If your situation is specific, use the contact path shown in your account and include the relevant reference.

The boss01 Legal notice covers account creation, phone verification, personal data, cookies, payment references, security checks, policy changes and account closure. It also explains how to request access or correction and why certain records may remain available after closure.

Access depends on local law. Before opening or using an account, you must consider the rules that apply to your location and follow the account checks shown on the site. Availability is provided only where local law permits.

Phone verification helps us connect an access attempt or sensitive account change with the account holder. It is a Legal and security step, not a request for your password. If verification fails, contact us through the account support route.

DANA and QRIS references can be stored with your account record so we can identify a payment status, investigate a mismatch or respond to a policy request. We may ask for the reference and date, but never ask you to disclose a password.

Yes. Send a clear correction request through the contact route displayed in your account and identify the detail that needs changing. We may confirm ownership using your registered phone or another account detail before updating the record.

Closure stops ordinary account access, but some records may remain where needed for security, dispute handling, policy administration or a legal requirement. Our Legal process can explain which record is relevant and what request route applies to your situation.

Use the support contact path shown inside your boss01 account and describe the Legal concern in plain English. Include your account contact and any relevant payment reference, such as an OVO, GoPay or bank transfer record, without sending passwords or codes.

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